Virginia Mason Memorial, part of the Virginia Mason Health System, comprises a 226-bed acute-care, nonprofit community hospital that has served Central Washington's Yakima valley for more than 60 years.
The hospital has a huge variety of volunteer positions…a few examples are: greeters, clerical, mail delivery, animal assisted activity, assisting on floors, etc.
North Star Lodge
At North Star Lodge, teams of talented healthcare professionals use state-of-the-art treatment, technology, and research to make treatment for cancer more tolerable and as successful as possible.
Volunteer opportunities at North Star Lodge include:
Infusion Care: Volunteer assists infusion care nurses in staff by providing patient comfort (offering warm blanket, pillow, beverage and snack). Cleans chairs and pillows, stocks volunteer and nurse’s stations.
Concierge Desk: Volunteers greet North Star Lodge visitors and provide them with assistance. Makes coffee for North Star, organizes lobby and exam room magazines, arranges transportation for patients as needed, makes patient consultation reminder calls, cleans up coffee counter, stocks coffee counter.
Hospice and Palliative Care (Compass Care)
Compass Care offers comprehensive support for patients, gives comfort and reassurance to families during uncertain life transitions and provides patient centered and family-oriented care. Our focus is on relieving suffering and improving quality of life for you and your family.
Volunteer opportunities at Compass Care include:
In-home volunteers provides companionship and respite visits. Compass care medication delivery, office work support; scanning, preparing packets, Hospice Quilters group, Paws 2 Heart, Bereavement support.
At 'Ohana, Memorial's Mammography Center, we offer a supportive and caring environment along with the most advanced digital technology available. Although mammography is the foundation of 'Ohana's services, additional diagnostic and support services are offered in the same beautiful facility.
Volunteer opportunities at ‘Ohana include:
Patient Navigator: Volunteers assist by escorting patients to their exam rooms, prep and distribute ice packs, prepare exam rooms, assist in mailers and other miscellaneous clerical support.
Cottage in the Meadow
Cottage in the Meadow is a hospice care facility with a home-like environment. Cottage in the Meadow assists patients who need more intensive care for symptom management or for those needing respite care.
Volunteer opportunities at Cottage in the Meadow include:
Concierge Desk: Greets Cottage in the Meadow visitors and provide them with assistance. Makes coffee for the Cottage, organizes lobby, cleans up coffee counter, and stocks coffee counter and many other duties as assigned. Bereavement support.
Children's Village Services
The Village provides over 30 different services to children with special health care needs and their families.
Volunteer opportunities at Children’s Village include:
Office Support volunteer: Volunteers providing office support serve in many capacities. Volunteers help with scanning assessments, preparing patient packets, making copies, laminate templates and important documents.
Patient and Family Advisory Council
The Patient and Family Advisory Council's purpose is to actively participate with administration to improve the quality of patient care, and the patient's experience during each encounter with Virginia Mason Memorial (VMM). By committing to this purpose, the Council affirms that patients and families play a vital role in ensuring the health and well-being of all people served. The Council acknowledges that emotional, social, and developmental support are integral components of health care for ensuring overall well-being.
The Council typically meets one time per month, and is responsible for formulating recommendations to achieve patient/families/customers involvement in their care every step of the way.
Kaizen Promotion Office (KPO): Process improvement activity
The Virginia Mason Production System (VMPS) is a management methodology that Virginia Mason Memorial uses to facilitate process improvement (Kaizen) activities within the organization. The focus of this work is to reduce the burden of work for front line staff in order to create a better patient experience.
Patient, Family Members, and Volunteers provide patient perspective, professional expertise, life wisdom, objectivity, honesty, fresh eyes and motivation. It is because of this, the Kaizen Promotion Office would like to extend an opportunity to you to participate in Kaizen activity within the Virginia Mason Memorial Organization, by filling out the volunteer application. No need to be a content expert! We teach everyone on the team at the same time.
There are different levels of time commitment you can choose:
- Kaizen Event (2 day event)
- Panel participation (1-3 hours as part of an event)
- Rapid Process Improvement Workshop (RPIW 5 day event)
- Personal interview (1-2 hours as part of an event)
- Visioning Day (1 day activity)
We look forward to working with you as we transform healthcare!