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Volunteer Activity Suspended
Volunteer Activity and Job Shadows have been suspended for the next 30 days. You are welcome to complete an application and our online orientation but we will not schedule you for your health screening or interview until this restriction has been lifted. Please feel free to contact our department if you have any further questions.
Virginia Mason Memorial, part of the Virginia Mason Health System, comprises a 256-bed acute-care, nonprofit community hospital that has served Central Washington's Yakima valley for more than 60 years.
The hospital has a huge variety of volunteer positions…a few examples are: greeters, clerical, mail delivery, animal assisted activity, assisting on floors, etc.
North Star Lodge
At North Star Lodge, teams of talented healthcare professionals make treatment for cancer more tolerable and as successful as possible.
Volunteer opportunities at North Star Lodge include:
Infusion Care: Volunteers assist infusion care nurses in staff by providing patient comfort (offering warm blanket, pillow, beverage and snack). Cleans chairs and pillows, stocks volunteer and nurse’s stations.
Concierge Desk: Volunteers greet North Star Lodge visitors and provide them with assistance. Makes coffee for North Star, organizes lobby and exam room magazines, arranges transportation for patients as needed, makes patient consultation reminder calls, cleans up coffee counter, stocks coffee counter.
Hospice and Palliative Care (Compass Care)
Compass Care offers comprehensive support for patients, gives comfort and reassurance to families during uncertain life transitions and provides patient centered and family-oriented care. Our focus is on relieving suffering and improving quality of life for you and your family.
Volunteer opportunities at Compass Care include:
In-home volunteers provides companionship and respite visits. Compass care medication delivery, office work support; scanning, preparing packets, Hospice Quilters group, Paws 2 Heart, Bereavement support.
At 'Ohana, Memorial's Mammography Center, we offer a supportive and caring environment along with the most advanced digital technology available. Although mammography is the foundation of 'Ohana's services, additional diagnostic and support services are offered in the same beautiful facility.
Volunteer opportunities at ‘Ohana include:
Patient Navigator: Volunteers assist by escorting patients to their exam rooms, prep and distribute ice packs, prepare exam rooms, assist in mailers and other miscellaneous clerical support.
Cottage in the Meadow
Cottage in the Meadow is a hospice care facility with a home-like environment. Cottage in the Meadow assists patients who need more intensive care for symptom management or for those needing respite care.
Volunteer opportunities at Cottage in the Meadow include:
Concierge Desk: Greets Cottage in the Meadow visitors and provide them with assistance. Makes coffee for the Cottage, organizes lobby, cleans up coffee counter, and stocks coffee counter and many other duties as assigned. Bereavement support.
Children's Village Services
The Village provides over 30 different services to children with special health care needs and their families.
Volunteer opportunities at Children’s Village include:
Office Support volunteer: Volunteers providing office support serve in many capacities. Volunteers help with scanning assessments, preparing patient packets, making copies, laminate templates and important documents.
Patient and Family Advisor
As a patient and family advisor, your experiences are a powerful tool for inspiring change at our hospital. By sharing your perspectives and working with hospital staff and other patient and family advisors, you can make a real difference. The time and energy you invest help us make important changes and improve the care experience for other patients and families.
As an advisor, you will be asked to share your ideas about ways to improve the quality and safety of care that patients get in our hospital. This helps make sure the care and services we provide are based on "patient- and family-identified" needs rather than the assumptions of clinicians and hospital staff about what patients and families want.
COVID-19 News & Announcements
HealthyNow Creekside is a COVID-19 testing site only. Existing patients with one or more COVID symptom may call to schedule a test through their primary care physician. New patients or those needing evaluation may schedule online to be seen at our HealthyNow West Valley location. In your online appointment request, please list your current symptoms so our team can better serve you. Or call 509-225-4669
UPDATED! July 23: Updated Visitation Policy
As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
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Virginia Mason Memorial resumes surgeries.
Read one patient's story: Hip replacement and home the same day.
Curtis was one of the first hip-replacement patients in Virginia Mason Memorial history who didn't have to spend the night in the hospital after surgery, which is a growing trend.
Curtis Johnstone of Yakima waited a long time for his hip-replacement surgery - 10 years, as a matter of fact. By 2018 his doctor told him the cartilage in his right hip was gone. It was bone on bone. "It would ache, and I couldn't sleep at night," he says. "I'd have to take ibuprofen or ice it to try to calm it down." But Curtis's job didn't offer health insurance. So he literally limped along until he turned 65 and could sign up for Medicare.
In early 2020 and fully insured, Curtis, 65, was thrilled to finally book his full hip replacement surgery at Virginia Mason Memorial hospital. Then the COVID-19 pandemic hit. As a safety precaution, all elective surgeries at Virginia Mason Memorial were halted, and Curtis’s surgery was cancelled.
So when schedulers called him in late May to rebook his hip replacement, Curtis had no reservations. “They asked me if I’d be willing to come in, and I said, ‘Absolutely!’ I figured the hospital was one of the safest places I could be,” he says. “All the precautions were in place.” Those precautions include a three-day quarantine before surgery, COVID testing and, on the day of surgery, a Memorial employee greets patients at their car, provides a mask, checks their temperature, rules out any new COVID symptoms, and helps them fill out paperwork.
Infusion Care team 'keeps going' and patient couldn't be more grateful
Gregory White has been coming to the Outpatient Infusion Care clinic at Virginia Mason Memorial for the past 10 years.
“This team is like my family,” he says. “I know most of them, and know about their kids, and they know everything about me!”
Greg was diagnosed at birth with a rare, hereditary blood disorder called Diamond-Blackfan Anemia, which affects the ability of bone marrow to produce red blood cells. The disease is often treated with blood transfusions. In fact, to manage his symptoms Greg used to have blood transfusions every three weeks. But, as he recalls, “my quality of life was almost non-existent. I was homebound and in bed 75% of the time.”
Greg is a huge baseball fan and loves anything sports-related. Anyone who knows him will tell you that Alabama is Greg’s No. 1 favorite college team. Once an avid golfer, he had a 30-year career ranging from caddy to golf pro, and everything in between until his disease forced him to stop working.
New! June 23: Going Home after Birth during the COVID-19 Pandemic
New! June 23: Volver a casa después de dar a luz durante la pandemia de COVID-19
To minimize the risk of spreading COVID-19, Virginia Mason Memorial (VMM) would like to remind all patients and visitors that masks are REQUIRED at all VMM facilities, including our clinics.
To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.
We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.
Prescription Home Delivery
We now offer home delivery for your prescription medications.
Visitors to Generations OB/GYN
As part of our continuing efforts to focus on patient safety during the COVID-19 pandemic, Generations has changed its visitor policy.
No visitors will be allowed for clinic visits, with the only exceptions being:
1 Visitor will be allowed for the first OB appointment
1 visitor will be allowed at the 20 week anatomy ultrasound
Visitors to the Family Birthplace
Women in the Family Birthplace may have one visitor.
Additional Spiritual Resources During COVID-19
Chaplains at Virginia Mason Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email email@example.com or call the spiritual care office: (509) 575-8035
There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.
Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.
Hospital Lab Services
All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.
The hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice.
The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.
Farmacia Del Hospital
La farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.
Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm