2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

About Volunteer Services

Volunteer Activity Suspended

Volunteer Activity and Job Shadows have been suspended for the next 30 days. You are welcome to complete an application and our online orientation but we will not schedule you for your health screening or interview until this restriction has been lifted. Please feel free to contact our department if you have any further questions.

Volunteers at Virginia Mason Memorial unanimously agree: it's a rewarding experience that gives people from all walks of life the opportunity to really make a difference. From acquiring new skills or building friendships, our friendly, helpful and compassionate volunteers feel good about helping our patients and families.

Volunteering has a rich history at Virginia Mason Memorial, starting in 1948 when the first guild members began fundraising to meet our communities need for a new hospital. Today, volunteers are an integral part of the staff. They work with Memorial employees to enhance the service and hospitality given to patients, families and visitors.

We encourage you to meet our volunteers and find out more about the benefits of volunteering at Virginia Mason Memorial.

Over 380 active volunteers serve in approximately 80 volunteer positions in 68 different departments.

Meet the Team:

  • Samantha Monterrey, Supervisor of the Voluntary Workforce Department | Coordinator North Star Lodge and 'Ohana(509) 575-6729
  • Samantha Monterrey, Voluntary Workforce Supervisor - Hospital (509) 575-8053
  • Roberta Bigalk, Volunteer Program Coordinator-Cottage in the Meadow; Compass Care (Home Health & Hospice) (509)574-6729
  • Pam Edwards, Retail Sales Program Coordinator (Gift Shop)


Our Paws2Hearts program serves at Virginia Mason Memorial Cottage in the Meadow, North Star Lodge, and Children's Village during Memorial's Kids Grief Workshop. Our Paws2Hearts Team is made up of 8 volunteers and their certified pets. Each handler and pet goes through extensive training through Love on a Leash, a nationally recognized pet therapy training program. Once the handler's and their pets become certified, they spend 6 months out in the community serving at Nursing Homes, Assisted Livings, etc. as well as providing a letter of recommendation, taking Hospice Volunteer Training and interviewing with Paws2Hearts team members and the Manager of Volunteer Services before becoming a member of the Paws2Hearts Team. If you have additional questions about this program, please call (509) 575-8053.

Photos by: Diane LaBissoniere.