2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

About Volunteer Services

Volunteer Activity Suspended

Volunteer Activity and Job Shadows have been suspended for the next 30 days. You are welcome to complete an application and our online orientation but we will not schedule you for your health screening or interview until this restriction has been lifted. Please feel free to contact our department if you have any further questions.


Volunteers at Virginia Mason Memorial unanimously agree: it's a rewarding experience that gives people from all walks of life the opportunity to really make a difference. From acquiring new skills or building friendships, our friendly, helpful and compassionate volunteers feel good about helping our patients and families.

Volunteering has a rich history at Virginia Mason Memorial, starting in 1948 when the first guild members began fundraising to meet our communities need for a new hospital. Today, volunteers are an integral part of the staff. They work with Memorial employees to enhance the service and hospitality given to patients, families and visitors.

We encourage you to meet our volunteers and find out more about the benefits of volunteering at Virginia Mason Memorial.

Over 380 active volunteers serve in approximately 80 volunteer positions in 68 different departments.

Meet the Team:

  • Samantha Monterrey, Supervisor of the Voluntary Workforce Department | Coordinator North Star Lodge and 'Ohana(509) 575-6729
  • Joyce Scott, Volunteer Program Coordinator - Hospital (509) 575-8053
  • Roberta Bigalk, Volunteer Program Coordinator-Cottage in the Meadow; Compass Care (Home Health & Hospice) (509)574-6752
  • Pam Edwards, Retail Sales Program Coordinator (Gift Shop)

Paws2Hearts

Our Paws2Hearts program serves at Virginia Mason Memorial Cottage in the Meadow, North Star Lodge, and Children's Village during Memorial's Kids Grief Workshop. Our Paws2Hearts Team is made up of 8 volunteers and their certified pets. Each handler and pet goes through extensive training through Love on a Leash, a nationally recognized pet therapy training program. Once the handler's and their pets become certified, they spend 6 months out in the community serving at Nursing Homes, Assisted Livings, etc. as well as providing a letter of recommendation, taking Hospice Volunteer Training and interviewing with Paws2Hearts team members and the Manager of Volunteer Services before becoming a member of the Paws2Hearts Team. If you have additional questions about this program, please call (509) 575-8053.

Photos by: Diane LaBissoniere.

Paws2Hearts

Paws2Hearts

COVID-19 Evaluation Clinic: Our Creekside HealthyNow location is now a COVID-19 evaluation clinic. If you have cough and fever, please schedule your visit at our Creekside Location. Please list your symptoms in the reason for visit so our team is better prepared to assist you.

This location completes an evaluation to determine if you're a candidate for COVID testing. Learn more »

COVID-19 Virginia Mason Memorial Press Conference March 21

Hospital Visitor Restrictions

Visitor Restrictions Poster

Latest News

Staff Recruitment: Our Physician and Provider recruiting efforts have been modified in the wake of the COVID-19 pandemic. At present, we are scheduling phone calls with interested candidates, but site visits are not allowed. Also, we will not be extending contracts during the acute phase of the COVID-19 response. Please know how much we appreciate your interest in us and how much we hope to have the opportunity to consider you further for a role with VMM.

Please contact us at physicianrecruitment@yvmh.org to schedule a phone call with one of our recruiters.

Additional Spiritual Resources During COVID-19

For prayers and spiritual care requests please email CurtisMcFarland@yvmh.org

Tele-Chaplaincy

There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal or hospital room phone to connect confidentially with a hospital chaplain. Chaplains will listen, provide encouragement, offer help and resources, if you are part of a faith community the chaplain can help you connect with them, and, if desired, the chaplain can provide prayer.

Virtual Chaplaincy

There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal or hospital room phone to connect confidentially with a hospital chaplain. Chaplains will listen, provide encouragement, offer help and resources, if you are part of a faith community the chaplain can help you connect with them, and, if desired, the chaplain can provide prayer.

Elective surgeries: Based on directives from the Centers for Disease Control and Prevention Virginia Mason Memorial is postponing elective surgeries and procedures.

Visitors to the Family Birthplace: In another protective measure, the hospital is also further limiting visitors to the Family Birth Place. Women in labor may have two visitors until the baby arrives. After the birth there may be only one visitor.

Hospital Lab Services: All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.

Hospital pharmacy: Beginning Thursday, March 19, the hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice. The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.

Farmacia del Hospital: A partir del jueves 19 de marzo, la farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.

Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm