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Billing information

If you are a Yakima Valley Farm Worker's Clinic/Children's Village patient in our medical, dental or behavioral health departments, please contact YVFWC regarding your bill.

Paying your bill

Instamed® gives patients and families easy access to payment options using their credit card. In addition to saving the cost and the hassle of buying stamps, online payments may help avoid late payments and this risk of mishandled postal mail.

By mail

Payments can be mailed to 15W Yakima Ave, Yakima, WA 98902.

Online

Please visit Yakima Valley Memorial's Instamed payment portal and sign up to pay online.

Our billing system integrates with a clinical record-keeping system and helps us meet requirements for keeping electronic medical records.

If you need help paying your bill, whether or not you have insurance, please contact our financial assistance office at 509.575.8255. We are now located at 15 W. Yakima Ave., Suite 200, Yakima, WA 98902.

Determining your estimated out-of-pocket costs

Hospital price transparency helps you know the cost of a hospital service before you receive it. We provide clear, accessible pricing information about the items and services we offer to make your decision as easy as possible. Visit our "Standard charges" page or our price transparency tool to start. If you don't see your insurance provider listed in the "Select Insurance" drop-down menu, please contact our Business Office at 509.575.8255 with the name of the specific healthcare service you’d like an estimate for and have your insurance company name and policy number available. Our Business Office can also assist you with price estimation in Spanish.

Getting help

Our business services staff is available to help:

  • Set up payment plans.
  • Review statements with the patient for errors.
  • Help patients understand their invoices.
  • Help patients determine if L&I or non-healthcare insurance can be used for coverage.
  • Work with patients to bill healthcare insurance companies for benefit coverage.
  • Help patients determine who they need to contact about specific invoice charges.

View our financial assistance guidelines.

Contact us

If you or your guarantor feel that your statement is in error or if there are any questions whatsoever with the new billing process, we encourage you to call us or visit us. We are right here in Yakima. Account representatives have been assigned to specific accounts to help better accommodate our patients. Questions can be directed to Yakima Valley Memorial's Business Office at 509.575.8255.

Yakima Valley Memorial is a nonprofit community hospital and is committed to helping patients become empowered healthcare consumers.