2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Understanding And Paying Your Hospital Bill

Hours: 8 a.m. - 5 p.m. Monday to Friday

For detailed information on understanding your bill, view our brochure containing our most frequently asked questions.

Payments can be mailed to 2811 Tieton Drive, Yakima, WA 98902

Pay Your Bill Online

Please visit Memorial's Instamed payment portal and sign up to pay online

Our billing system integrates with a clinical record-keeping system and helps us meet requirements for keeping electronic medical records.

If you need help paying your bill, whether or not you have insurance, please contact our financial assistance office at (509) 575-8255.

We are now located at 15 W Yakima Ave, Suite 200, Yakima, WA 98902.
Get directions

Contact Us

If you or your guarantor feel that your statement is in error or if there are any questions WHATSOEVER with the new billing process, we encourage you to call us or visit us. We are right here in Yakima. Account representatives have been assigned to specific accounts to help better accommodate our patients. Questions can be directed to Memorial's Business Office at (509) 575-8255.

Virginia Mason Memorial is a nonprofit community hospital and is committed to helping patients become empowered health care consumers.

Paying Your Bill

Instamed® allows patients and families easy payment options using their credit card. In addition to saving the cost and the hassle of buying stamps, online payments may help avoid late payments and this risk of mishandled postal mail.

Pay Your Bill Online

Please visit Virginia Mason Memorial's Instamed payment portal and sign up to pay online

Getting Help

Our business services staff is available to help:

Set up payment plans.

Review statements with the patient for errors.

Help patients understand their invoices.

Help patients determine if L&I or nonhealth care insurance can be used for coverage.

Work with patients to bill health care insurance companies for benefit coverage.

Help patients determine who they need to contact about specific invoice charges.

Financial Assistance Guidelines »