Patient And Family Advisory Council

Memorial is committed to creating a healthy community. Part of our mission is to involve community members - including patients and their families - to ensure the community has a voice in how health care is administered in the Yakima Valley.

For that reason, Memorial created the Patient Family Advisory Council. Composed of community members and Memorial staff, the Patient Family Advisory Council meets once a month to discuss issues that matter to you, whether it's visitor policies or care programs. It's an opportunity to offer feedback about how we're doing and to share ideas for improvement.

The purpose of the Council:

  • Collaborate with staff to improve the quality of service we provide
  • Evaluate policies, programs and practices to help identify opportunities to improve patient and family satisfaction
  • Share best practices across the organization
  • Generate new ideas to drive initiatives
  • Serve as a vital link between Memorial and the community

What participants can expect:

Council members are expected to attend an orientation session and to participate in monthly meetings of up to 1 ½ hours each. They may be asked to dedicate additional time for initiatives and projects.

In addition, Council members are encouraged to communicate and cooperate in productive ways, respecting diversity and differing opinions, in order to collaborate on solutions. Members must adhere to confidentiality requirements and other responsibilities of the program. All members must be 18 years of age or older.

If you or someone you know would like to apply to be a member of the Council, please complete an application today. Bilingual individuals are encouraged to apply.

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