2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Patient Experience

Email: PatientRelations@yvmh.org.

Notice of Privacy: E-mail is not considered secure. By choosing to communicate with Memorial by e-mail you will assume the risk of a potential confidentiality breach. You may also contact a Patient Relations representative via telephone at: (509) 469-5411.

Patient Relations

Call Patient Relations: (509) 469-5411 »

Email Patient Relations: PatientRelations@yvmh.org »

I have a question about my bill. Who do I call?

For questions regarding your hospital bill, you may contact one of the following:

Billing Representative: (509) 575-8255

Paying and Understanding Your Hospital Bill

Ways To Pay Your Bill

Standard Charges

Financial Assistance Program

Learn more about the Financial Assistance Program at Memorial

Please return your completed form to the Business Office, Virginia Mason Memorial, 15 W Yakima Ave, Suite 200, Yakima WA, 98902

How can I access my medical records?

You may request your medical records from Virginia Mason Memorial by filling out and submitting the "Authorization for the Release of Medical Information" form.

Please print and fill out the authorization form completely. Then mail, fax, or bring the form to the Medical Records Department.

Mail to:
Medical Records Department
Virginia Mason Memorial
15 W Yakima Ave, Suite 200
Yakima WA 98902

Or fax to:
(509) 575-8685

If you have any questions, please call (509) 575-8082.

Download our Authorization for the Release of Medical Information form in English

Download our Authorization for the Release of Medical Information form in Spanish

Learn More

HIPAA/Privacy Practices

Patient Rights & Responsibilities

Aviso De Practicas De Privacidad

Speak Up

Patient Family Advisor