COVID-19 Visitation Policy:
As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Face Time, Skype and other means.
We recognize there are times when having a visitor or family member present is crucial. Exemptions may be made for the following circumstances:
Non-Covid Patients who are at the end of life may have two to three visitors each day.
All patients in Critical Care status (COVID positive or not) may be allowed to have 1 visitor each day. If COVID positive, this one visitor must be the same person each day.
Covid Patients or suspected Covid patients (withdrawal of care where death is imminent) may be moved to a private room and have 2-3 visitors for extubation and visitation. (Please reference the Standard Process for Withdrawal of Life Support for COVID-19 Patients)
- Patients undergoing surgery or procedures may have one single-time visitor immediately after the procedure, prior to transfer to inpatient unit. Pediatric patients may have both parents accompany the patient.
- Patients with limited decisional capacity may have a parent or guardian present.
- Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
- Patients with disruptive behavior, where a family member is key to their care, may have one visitor.
- Obstetric patients may have one support person per day
- NICU and Pediatrics may have one or both parents per day who must remain in the room for the duration of the visit.
- Patients in the Emergency Department can have one person to accompany the patient, except pediatric patients may have both parents.
- To ensure a safe discharge process when discharging a patient home staff make every attempt to give discharge instructions to a family member/care giver in addition to the patient themselves. If staff feel the only way to accomplish this safely is to have one family member come to the patient room they may do that and then have the visitor accompany the patient out of the building.
- If patients present for care in Wound Care or Outpatient Infusion Care and need help being transported to that department, one person may accompany the patient to the department and wait with them in the room until the procedure is over.
Please note, visitors as listed above are subject to the following guidelines and screening before entering the hospital:
- Visitors will not be allowed if they have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath).
- Visitors allowed must stay in the patient’s room the entire time of the visit. Once the visitor leaves the patient room, they must leave the medical center. Visitors under the age of 16 will not be allowed except under extraordinary circumstances, and no animals other than service animals are permitted.
For information on Memorial's COVID-19 testing program for pre-surgery patients and community members, please call (509) 972-5300.
Updated Visitation Policy
Going Home after Birth during the COVID-19 Pandemic
Volver a casa después de dar a luz durante la pandemia de COVID-19
To minimize the risk of spreading COVID-19, Yakima Valley Memorial (YVM) would like to remind all patients and visitors that masks are REQUIRED at all YVM facilities, including our clinics.
To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.
We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.
Prescription Home Delivery
We now offer home delivery for your prescription medications.
In order to help you stay healthy at home, we are now offering home delivery of prescription medications through The Pharmacy at Creekside. Please call (509) 573-3808 to get started.
Additional Spiritual Resources During COVID-19
Chaplains at Yakima Valley Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email firstname.lastname@example.org or call the spiritual care office: (509) 575-8035
There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.
Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.
Hospital Lab Services:
All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.
he hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to YVM's Pharmacy at Creekside or the pharmacy of their choice. The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.
Farmacia del Hospital: La farmacia del hospital estará cerrada al público mientras dure la pandemia.
El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Yakima Valley Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.
Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm
FAQ’s About Coronavirus:
The World Health Organization (WHO) shares some common myths about Coronavirus, and what NOT to do to treat or avoid the virus.
Yakima Valley Memorial has been providing care to members of our community for 70 years.
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