If you have a question about the information below, or a question about your medical care at VMM related to your status as a veteran, please feel free to email our Veteran Advocacy Program.
Matthew McCay, M.Div.
Veteran Advocacy Program Manager
Veteran Advocacy Program
At Virginia Mason Memorial, we honor the tremendous service that military veterans have provided our country, and strive to deliver our veterans the best service we can in return. With the implementation of our veteran advocacy program, we have committed ourselves to identifying needs specific to our veteran population and continually improving to meet those needs.
Enroll in VA Community Care
The 2019 “Mission Act” expanded and enhanced the VA’s ability to provide referrals for quality medical care in Yakima from civilian community providers, particularly specialty providers. This way, the veteran doesn’t have to travel to VA hospitals in Walla Walla or Seattle if that’s their preference. This program is called VA Community Care.
- You must be enrolled in the VA health care system to be eligible for VA Community Care. If you need to enroll in the VA health care system, see “Enroll in VA Healthcare” below.
- The best way to enroll in VA Community Care is to see your VA primary care provider, and get a referral for the specialty care you need in the Yakima community. This way you also obtain the referral you need for your care. To schedule an appointment with your VA primary care provider, call (509) 525-5200 then press 2.
- You may also contact the VA Community Care program by phone. They will then either coordinate your referral, or send you to get a referral from your VA Healthcare primary care provider, depending on the medical need. Be advised, these VA Community Care lines can have over an hour wait time. The VA Community Care hotline in Walla Walla is (509) 525-5200 extension 23471.The national VA Community Care hotline is 1-800-733-8387.
- Many questions about the program are answered at the VA Community Care overview page. The video below answers many questions about VA Community Care eligibility. Please note that Yakima is more than 60 minutes from VA specialty care (criteria #4), and veterans only need to meet 1 of the 6 criteria to be eligible.
Enroll in VA Healthcare
There are a number of different ways to enroll in VA Healthcare. The most direct method is to contact the VA Healthcare eligibility team in Walla Walla.
- You will need a copy of your DD-214 to enroll in VA Healthcare. The DD-214 is a certificate of discharge from military service. If you need a copy, see “Obtain a DD-214” below.
- The best way to check your eligibility and enroll in VA Healthcare is to visit the Walla Walla eligibility website and follow the directions.
- To contact the Walla Walla VA eligibility department by phone call (509) 525-5200 and then press 3.
Obtain a DD-214
There are a number of places that DD-214 certificates are stored, and therefore a number of different ways to request a copy.
- If your DD214 exists in the military personnel database, the best way to receive a DD-214 copy is to register for a VA eBenefits account. This has the added benefit of allowing you to learn about your specific eligibility for benefits other than medical benefits. Follow the directions to get a premium account, then click “Manage Benefits” and “Military Personnel File (DPRIS)” to get your DD-214.
- If your DD-214 was never scanned into the military personnel database, your next best option is to request a copy through the US National Archives, military service record request page.
- If your DD-214 does not exist in either the military personnel database or the national archives, it’s possible that county or state records can prove your service. Please see the national archives Other Methods to Obtain Military Service Records page.
Yakima VA Facilities
Yakima has two VA facilities, a Veterans Health Administration medical clinic and a Veterans Benefits Administration center. The clinic is a VHA community-based outpatient clinic (CBOC) and the veteran center has some counseling services for veterans, and can help with applications for benefits through the Veterans Benefits Administration.