Emergency Department (ED)
Our providers are trained in Emergency Medicine and treat over 77,000 patients a year regardless of race, ethnic origin, religion or financial status.
Physicians and nurses who are specially trained in emergency medicine provide care 24 hours a day, 365 days a year. Other specialists may be called in for consultation, special procedures and/or surgery. The ED provides for patients’ emergent needs; and, all patients presenting to the ED are examined by a trained provider. Patients are encouraged to have an established relationship with a primary care physician for routine medical care.
Understanding the emergency department
Since the provision of quality care is important to us, the following information may help patients and their families better understand how the ED functions.
Prior to registering, patients will be seen by a nurse who will ask questions about the patient’s medical condition. That nurse will prioritize the patients in the order of urgency. Some patients will be immediately taken to the treatment area while others may wait longer based on the assessment of the triage nurse.
During the registration process, the patient or their guardian or advocate will be asked for identifying information, health insurance information, and the name of the patient’s health care provider, if applicable.
All adults must sign for medical care and treatment. Parental consent or consent from a legal guardian is necessary for all children under the age of 18. In a life-threatening situation, emergent care will be given while efforts are made to contact the parent or guardian.
UPDATED! May 26: New Visitation Policy
As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
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The ED is not responsible for lost items. Patients and/or their guardians or advocates are asked to take all items with them that may have been brought into the patient care room.
Virginia Mason Memorial’s pharmacy operates 24 hours a day to provide take-home prescriptions for ED patients. Payment for take-home prescriptions is required at time of service.