2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Emergency Department (ED)

Address: 2811 Tieton Drive, Yakima WA 98902 Map this address
Fax: (509) 575-8745

Choosing the right care »
Oficinas de Doctor, Clínicas de Cuidado Urgente, o Salas de Emergencia? »

Is my child sick? »
¿Tiene un niño enfermo? »

Our providers are trained in Emergency Medicine and treat over 77,000 patients a year regardless of race, ethnic origin, religion or financial status.

Physicians and nurses who are specially trained in emergency medicine provide care 24 hours a day, 365 days a year. Other specialists may be called in for consultation, special procedures and/or surgery. The ED provides for patients’ emergent needs; and, all patients presenting to the ED are examined by a trained provider. Patients are encouraged to have an established relationship with a primary care physician for routine medical care.

Understanding the emergency department

Since the provision of quality care is important to us, the following information may help patients and their families better understand how the ED functions.

Triage

Prior to registering, patients will be seen by a nurse who will ask questions about the patient’s medical condition. That nurse will prioritize the patients in the order of urgency. Some patients will be immediately taken to the treatment area while others may wait longer based on the assessment of the triage nurse.

Registration

During the registration process, the patient or their guardian or advocate will be asked for identifying information, health insurance information, and the name of the patient’s health care provider, if applicable.

All adults must sign for medical care and treatment. Parental consent or consent from a legal guardian is necessary for all children under the age of 18. In a life-threatening situation, emergent care will be given while efforts are made to contact the parent or guardian.

Visitation policy

UPDATED! May 26: New Visitation Policy

As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
Read More »

Personal items

The ED is not responsible for lost items. Patients and/or their guardians or advocates are asked to take all items with them that may have been brought into the patient care room.

Pharmacy

Virginia Mason Memorial’s pharmacy operates 24 hours a day to provide take-home prescriptions for ED patients. Payment for take-home prescriptions is required at time of service.

COVID-19 News & Announcements

New! June 23: Going Home after Birth during the COVID-19 Pandemic

Learn more »

New! June 23: Volver a casa después de dar a luz durante la pandemia de COVID-19

Aprende Más »


Mask Requirements

To minimize the risk of spreading COVID-19, Virginia Mason Memorial (VMM) would like to remind all patients and visitors that masks are REQUIRED at all VMM facilities, including our clinics.

To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.

We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.

UPDATED! May 26: New Visitation Policy

As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
Read More »

Prescription Home Delivery

We now offer home delivery for your prescription medications.

Learn more »

Visitors to Generations OB/GYN

As part of our continuing efforts to focus on patient safety during the COVID-19 pandemic, Generations has changed its visitor policy.

No visitors will be allowed for clinic visits, with the only exceptions being:

1 Visitor will be allowed for the first OB appointment
1 visitor will be allowed at the 20 week anatomy ultrasound

Visitors to the Family Birthplace

Women in the Family Birthplace may have one visitor.

Telehealth: Your questions answered

Learn more about joining one of our providers for a Telehealth visit »

COVID-19 Evaluation Clinic

Our Creekside HealthyNow location is now a COVID-19 evaluation clinic. If you have cough and fever, please schedule your visit at our Creekside Location. Please list your symptoms in the reason for visit so our team is better prepared to assist you.

This location completes an evaluation to determine if you're a candidate for COVID testing. Learn more »

Physician Recruitment:

We have reduced the number of Physician and Provider positions we are recruiting for in the wake of the COVID-19 pandemic. Should you be interested in possible employment with Virginia Mason Memorial, please contact us at physicianrecruitment@yvmh.org. We are actively reviewing our staffing needs and new positions are being approved for posting. We appreciate your interest in us and hope to have the opportunity to consider you for a role with VMM.

Additional Spiritual Resources During COVID-19

Chaplains at Virginia Mason Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email spiritualcare@yvmh.org or call the spiritual care office: (509) 575-8035

Tele-Chaplaincy

There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.

Virtual Chaplaincy

Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.

Hospital Lab Services

All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.

Hospital Pharmacy

Beginning Thursday, March 19, the hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice.

The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.

Farmacia Del Hospital

A partir del jueves 19 de marzo, la farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.

Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm