2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

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Electronic Health Record Access Agreement (Virginia Mason Memorial)

This is an Agreement ("EHR Access Agreement") between Virginia Mason Memorial ("Virginia Mason Memorial") and the undersigned ("Company"), to which Virginia Mason Memorial has agreed to provide access to its electronic health record ("EHR Data"), subject to the terms of this EHR Access Agreement and Virginia Mason Memorial policy. The Effective Date of this Agreement shall be the date upon which access provisioning is approved for Company, pursuant to Virginia Mason Memorial policy.

Company understands and agrees to all the following terms and conditions, as a condition of such EHR Data access:

  1. Authorized Users; Access. Access shall be limited to Company workforce users who have applied for and been granted access to Virginia Mason Memorial EHR Data ("Authorized Users"). Authorized User access shall be contingent on existence of an unexpired EHR Access Agreement covering user's access, and user's continued compliance with the EHR Access Agreement terms and Virginia Mason Memorial policies and procedures. Company expressly acknowledges and accepts responsibility for each user granted access to the EHR Data. Access will be provided via TLS secured HTTPS. As technology evolves, Virginia Mason Memorial may alter the method for access.

    EHR Data access is provided for the following purpose: treatment (the "Purpose"). Access shall be "read-only". Access to Virginia Mason Memorial's EHR Data is a privilege that Virginia Mason Memorial may revoke at any time. Virginia Mason Memorial reserves the right to revoke access without notification, in response to an actual or suspected Breach (defined below) of this EHR Access Agreement. Should the Company fail to comply with Virginia Mason Memorial security policies and procedures, revocation of access privileges will satisfy the HIPAA sanction requirement found at 45 CFR § 164.308(a)(1)(ii)(C).

  2. Privacy and Confidentiality. Company and its Authorized Users shall access EHR Data only for the specific Purpose described above. Company and Authorized Users shall at all times treat EHR Data as strictly confidential and shall not disclose EHR Data, or otherwise make EHR Data available to any other person or entity, except with the prior written consent of Virginia Mason Memorial, or as may be required by law. Company agrees to specifically protect, and require Authorized Users to specifically protect, the confidentiality of the personally identifiable health and other proprietary information that is part of the EHR Data. Company, and its Authorized Users, shall comply with applicable Virginia Mason Memorial policies and procedures regarding privacy and confidentiality and cooperate with Virginia Mason Memorial in complying with regulatory requirements related to access, including patient restrictions and accounting of disclosures.

    This EHR Access Agreement is not intended to, and shall not grant, to Company, or any Authorized User, a right to access any other records besides the EHR Data, nor access any records for any other Purpose. Company shall insure that its Authorized Users do not access information on family members, friends, or co-workers unless such access is a required part of job functions and consistent with the Purpose. Company shall further prohibit its Authorized Users from in any way divulging, copying, screen printing, releasing, selling, altering, posting online, destroying or forwarding EHR Data.

    The foregoing privacy and confidentiality requirements continue to apply, even after Company or its Authorized Users no longer have access to the EHR Data, or this EHR Access Agreement has been terminated.

    If Company has entered into a Business Associate Agreement ("BAA") with Virginia Mason Memorial, then in the event of any conflict between the BAA and this EHR Access Agreement, the terms of the BAA shall apply.

  3. Breach. Company shall report to Virginia Mason Memorial any use or disclosure not authorized by this EHR Access Agreement of patient information or other confidential or proprietary information ("Breach"), without unreasonable delay but not later than ten (10) calendar days following discovery of such Breach; and cooperate with Virginia Mason Memorial's investigation and requests for information. As applicable, the report shall include the identification of each patient whose confidential health or other information has been or is reasonably believed to have been compromised and other information as requested by Virginia Mason Memorial.

  4. Security. Company agrees that any individual passcode issued to its Authorized User must be used ONLY by that Authorized User and may not be shared with anyone else, because it uniquely identifies the Authorized User and the Authorized User's usage activity. The passcode may periodically expire. Company acknowledges that Virginia Mason Memorial may periodically audit the Authorized User's access to the EHR Data and that Company agrees to provide information reasonably required for such audits within five (5) business days of the request. Virginia Mason Memorial may periodically require the Authorized User to provide information to verify his/her identity.

    Authorized Users shall have received annual HIPAA Compliance Training.

    If any Authorized User is terminated from or leaves the employment of Company, or no longer requires access to Virginia Mason Memorial's EHR, Company shall immediately report such change to Virginia Mason Memorial's Help Desk at (509) 5575-8176. Company's failure to so notify Virginia Mason Memorial constitutes a Breach of this EHR Access Agreement, including for purposes of section 6 below.

  5. Unauthorized Use. Company agrees that failure to comply with these confidentiality, privacy and security requirements or using the EHR Data in an unauthorized manner will be treated as a Breach of this EHR Access Agreement. If Company suspects a violation of privacy or security, it shall immediately report the incident to Virginia Mason Memorial's Privacy Officer at (206) 223-7505.

  6. Indemnification. Company indemnifies and holds Virginia Mason Memorial harmless from any claims, liabilities, losses, damages, fines, penalties or costs and expenses (including reasonable attorneys' fees) arising out of, or related to: (i) a Breach of this EHR Access Agreement, or (ii) the acts or omissions of Company, an Authorized User, or other directors, officers, employees or agents of Company under this EHR Access Agreement. This indemnification shall survive termination or expiration of this EHR Access Agreement, and shall be in addition to any indemnification set forth in a BAA.

  7. Ownership of EHR Data. Virginia Mason Memorial shall be the sole owner of the EHR Data, including any adaptations or copies of the EHR Data, and ownership of the EHR Data shall include any associated intellectual property rights.

  8. Governing Law. This EHR Access Agreement shall be construed and interpreted in accordance with the laws of the State of Washington. In the event of a dispute, such dispute shall be first referred to nonbinding mediation with a mediator mutually agreeable to both parties. If the parties are unable to resolve the dispute through mediation, the forum for any additional proceedings shall be King County, Washington.

  9. Notices. In the event of a Breach, Company shall provide written notice to Virginia Mason Medical Center, Attn: Privacy Officer, 1100 Ninth Ave, Mail Stop M7-IS, P.O. Box 900, Seattle, WA 98111.

  10. Compliance with Law. The parties hereto shall comply with applicable laws and regulations governing their relationship, including, as applicable, the Health Insurance Portability and Accountability Act ("HIPAA") codified at 45 C.F.R. parts 160 through 164, and its implementing regulations, the Washington Uniform Healthcare Information Act (RCW 70.02), and any other federal or state laws or regulations governing the arrangements described in this EHR Access Agreement.

  11. Term; Termination. This EHR Access Agreement shall commence as of the Effective Date and shall continue only through the date of the next required Virginia Mason Memorial EHR Access Agreement re-attestation (as determined by Virginia Mason Memorial). The terms, conditions and instructions regarding confidentiality, privacy and security of the EHR Data shall survive the expiration or termination of this EHR Access Agreement. Either party may terminate this EHR Access Agreement at any time for any reason upon thirty (30) days prior written notice. Notwithstanding the foregoing, Virginia Mason Memorial reserves the right to suspend or terminate EHR Data access for the Company and/or any of its Authorized Users, in the event Virginia Mason Memorial has reasonable cause based on privacy or security concerns, as determined in its sole discretion.

  12. Miscellaneous. This EHR Access Agreement is not assignable in whole or in part by Company without the prior written consent of Virginia Mason Memorial. This EHR Access Agreement sets forth the parties' entire agreement and supersedes all prior oral and written agreements relating to the subject matter. Neither Company, nor any Authorized User or other workforce member of Company, shall be considered an employee of Virginia Mason Memorial.

I understand and agree to all the terms and conditions of the preceding EHR Access Agreement.

Do you agree to all the terms and conditions of the preceding EHR Access Agreement?

COVID-19 News & Announcements

New! June 23: Going Home after Birth during the COVID-19 Pandemic

Learn more »

New! June 23: Volver a casa después de dar a luz durante la pandemia de COVID-19

Aprende Más »

Mask Requirements

To minimize the risk of spreading COVID-19, Virginia Mason Memorial (VMM) would like to remind all patients and visitors that masks are REQUIRED at all VMM facilities, including our clinics.

To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.

We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.

UPDATED! May 26: New Visitation Policy

As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
Read More »

Prescription Home Delivery

We now offer home delivery for your prescription medications.

Learn more »

Visitors to Generations OB/GYN

As part of our continuing efforts to focus on patient safety during the COVID-19 pandemic, Generations has changed its visitor policy.

No visitors will be allowed for clinic visits, with the only exceptions being:

1 Visitor will be allowed for the first OB appointment
1 visitor will be allowed at the 20 week anatomy ultrasound

Visitors to the Family Birthplace

Women in the Family Birthplace may have one visitor.

Telehealth: Your questions answered

Learn more about joining one of our providers for a Telehealth visit »

COVID-19 Evaluation Clinic

Our Creekside HealthyNow location is now a COVID-19 evaluation clinic. If you have cough and fever, please schedule your visit at our Creekside Location. Please list your symptoms in the reason for visit so our team is better prepared to assist you.

This location completes an evaluation to determine if you're a candidate for COVID testing. Learn more »

Physician Recruitment:

We have reduced the number of Physician and Provider positions we are recruiting for in the wake of the COVID-19 pandemic. Should you be interested in possible employment with Virginia Mason Memorial, please contact us at physicianrecruitment@yvmh.org. We are actively reviewing our staffing needs and new positions are being approved for posting. We appreciate your interest in us and hope to have the opportunity to consider you for a role with VMM.

Additional Spiritual Resources During COVID-19

Chaplains at Virginia Mason Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email spiritualcare@yvmh.org or call the spiritual care office: (509) 575-8035


There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.

Virtual Chaplaincy

Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.

Hospital Lab Services

All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.

Hospital Pharmacy

Beginning Thursday, March 19, the hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice.

The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.

Farmacia Del Hospital

A partir del jueves 19 de marzo, la farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.

Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm