MultiCare Yakima Memorial would like to acknowledge and honor the ancestral homelands and traditional territories of the people of the Yakama Nation, on which Memorial resides.
CLAS: Culturally and Linguistically Appropriate Services https://thinkculturalhealth.hhs.gov/clas/standards
AHA: American Hospital Association Equity of Care Pledge https://ifdhe.aha.org/123forequity
VRI: Video Remote Interpreting
ALTA: https://www.altalang.com/
IDI: Intercultural Development Inventory https://youtu.be/r-d5Gvdntfw
DEI 2022-2023 Strategic Plan
Leadership Intercultural Development Inventory (IDI) assessment to obtain baseline data & identify gaps
DEI Trainings:
- All Leader training: Leading with a Racial Equity Lens for Structural Transformation
- New Leader training: 3, 1 hour training (e.g., Bias, anti-racism, cultural self-awareness)
- D&I Behavioral Standard - incorporate into new employee orientation and patient experience
- Provider Language Services training
- ALTA pre course for Interpreter assessment
- Department Specific Trainings (e.g., the role of an interpreter & DDA/EI contract)
- LGBTQI+: Gender Informed Providers, SOGI training (regulatory), pronouns in the workplace
DEI and Employee Lifecycle
- DEI and Employee Engagement (i.e., Tiny Pulse)
- Talent Acquisition: DEI statement, recruitment sourcing, interview guides, applicant/hires etc.
- DEI and performance Evaluations (e.g., IDI goal)
- DEI and retention: turnover rate by diversity
- DEI and Employee Relations (e.g., Bias reporting tool)
- Career/Org. Development: Design a BIPOC professional development pathway for advancement (2023)
- Develop and Implement a Career Pipeline/Ladder
- Employee resource groups (2023)
Communications
- DEI org. survey (2023)
- DEI Intranet Page
- Develop a resource page with info on local chapters: LGBTQA+, BIPOC, Disabilities, and Veterans groups
- Vital Signs in-house news and DEI
- DEI and Website (e.g., highlight physician who are LGBTQI+/gender affirming, Diversity statement on Employment location)
- Workforce stories
Equity
- Language access: Interpretation & Translation services
- Policies & Equity (e.g., patient facing policies need to be translated, Equity in all policies, etc.)
- Net Promotor Score and Patient Experience – Spanish survey
- Sexual Orientation and Gender Identity (SOGI) (2023)
- WSHA – Health Equity Collaborative
- Grant opportunities
- Partnership development (e.g., higher education)
- Professional Speaking engagements