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About Equity

MultiCare Yakima Memorial would like to acknowledge and honor the ancestral homelands and traditional territories of the people of the Yakama Nation, on which Memorial resides.

CLAS: Culturally and Linguistically Appropriate Services

AHA: American Hospital Association Equity of Care Pledge

VRI: Video Remote Interpreting


IDI: Intercultural Development Inventory

DEI 2022-2023 Strategic Plan

Leadership Intercultural Development Inventory (IDI) assessment to obtain baseline data & identify gaps

DEI Trainings:

  • All Leader training: Leading with a Racial Equity Lens for Structural Transformation
  • New Leader training: 3, 1 hour training (e.g., Bias, anti-racism, cultural self-awareness)
  • D&I Behavioral Standard - incorporate into new employee orientation and patient experience
  • Provider Language Services training
  • ALTA pre course for Interpreter assessment
  • Department Specific Trainings (e.g., the role of an interpreter & DDA/EI contract)
  • LGBTQI+: Gender Informed Providers, SOGI training (regulatory), pronouns in the workplace

DEI and Employee Lifecycle

  • DEI and Employee Engagement (i.e., Tiny Pulse)
  • Talent Acquisition: DEI statement, recruitment sourcing, interview guides, applicant/hires etc.
  • DEI and performance Evaluations (e.g., IDI goal)
  • DEI and retention: turnover rate by diversity
  • DEI and Employee Relations (e.g., Bias reporting tool)
  • Career/Org. Development: Design a BIPOC professional development pathway for advancement (2023)
  • Develop and Implement a Career Pipeline/Ladder
  • Employee resource groups (2023)


  • DEI org. survey (2023)
  • DEI Intranet Page
  • Develop a resource page with info on local chapters: LGBTQA+, BIPOC, Disabilities, and Veterans groups
  • Vital Signs in-house news and DEI
  • DEI and Website (e.g., highlight physician who are LGBTQI+/gender affirming, Diversity statement on Employment location)
  • Workforce stories


  • Language access: Interpretation & Translation services
  • Policies & Equity (e.g., patient facing policies need to be translated, Equity in all policies, etc.)
  • Net Promotor Score and Patient Experience – Spanish survey
  • Sexual Orientation and Gender Identity (SOGI) (2023)
  • WSHA – Health Equity Collaborative
  • Grant opportunities
  • Partnership development (e.g., higher education)
  • Professional Speaking engagements