2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Lean and Green

In 2002, Virginia Mason embarked on an ambitious, system-wide program to change the way it delivers health care and improve patient safety and quality. It did so by adopting the basic tenets of the Toyota Production System (TPS), calling it the Virginia Mason Production System, or VMPS. While some medical centers have initiated projects using TPS, Virginia Mason is the first to integrate the Toyota management philosophy throughout its entire system. Naturally, we used VMPS to design and implement EnviroMason, our "lean and green" sustainability initiative.

How VMPS Works

Virginia Mason's vision is to be the Quality Leader in health care. Key to accomplishing this is understanding that staff who do the work know what the problems are and have the best solutions. VMPS strategies range from small-scale ideas tested and implemented immediately, to long-range planning that redesigns new spaces and processes. Sustainability reduces our impact on the environment and protects our patients' health.

Virginia Mason uses several continuous improvement activities, such as Rapid Process Improvement Workshops (RPIWs) and kaizen events focused on incremental changes, as well as 3P workshops intended to completely redesign a process. Virginia Mason has held 850 continuous improvement activities involving team members, patients and guests. Many of these continuous improvement activities result in sustainability improvements.

COVID-19 News & Announcements

New! June 23: Going Home after Birth during the COVID-19 Pandemic

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New! June 23: Volver a casa después de dar a luz durante la pandemia de COVID-19

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Mask Requirements

To minimize the risk of spreading COVID-19, Virginia Mason Memorial (VMM) would like to remind all patients and visitors that masks are REQUIRED at all VMM facilities, including our clinics.

To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.

We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.

UPDATED! May 26: New Visitation Policy

As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
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Prescription Home Delivery

We now offer home delivery for your prescription medications.

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Visitors to Generations OB/GYN

As part of our continuing efforts to focus on patient safety during the COVID-19 pandemic, Generations has changed its visitor policy.

No visitors will be allowed for clinic visits, with the only exceptions being:

1 Visitor will be allowed for the first OB appointment
1 visitor will be allowed at the 20 week anatomy ultrasound

Visitors to the Family Birthplace

Women in the Family Birthplace may have one visitor.

Telehealth: Your questions answered

Learn more about joining one of our providers for a Telehealth visit »

COVID-19 Evaluation Clinic

Our Creekside HealthyNow location is now a COVID-19 evaluation clinic. If you have cough and fever, please schedule your visit at our Creekside Location. Please list your symptoms in the reason for visit so our team is better prepared to assist you.

This location completes an evaluation to determine if you're a candidate for COVID testing. Learn more »

Physician Recruitment:

We have reduced the number of Physician and Provider positions we are recruiting for in the wake of the COVID-19 pandemic. Should you be interested in possible employment with Virginia Mason Memorial, please contact us at physicianrecruitment@yvmh.org. We are actively reviewing our staffing needs and new positions are being approved for posting. We appreciate your interest in us and hope to have the opportunity to consider you for a role with VMM.

Additional Spiritual Resources During COVID-19

Chaplains at Virginia Mason Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email spiritualcare@yvmh.org or call the spiritual care office: (509) 575-8035

Tele-Chaplaincy

There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.

Virtual Chaplaincy

Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.

Hospital Lab Services

All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.

Hospital Pharmacy

Beginning Thursday, March 19, the hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice.

The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.

Farmacia Del Hospital

A partir del jueves 19 de marzo, la farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.

Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm