2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Quality Initiatives

Virginia Mason Memorial uses the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as one tool to measure our patients' perception of care. The HCAHPS survey asks patients who have recently received care to give their opinion of that care. The results of the survey are compared nationally and are posted on the Hospital Compare website. Information on Hospital Compare reflects data collected from the previous calendar year.