2811 Tieton Drive,
Yakima, WA 98902 Map this address

(509) 575-8000

Community Benefit

Our Community. Our Commitment.

Virginia Mason Memorial is a not-for-profit organization with a charitable purpose. that will always be grounded by our community roots. When its founders planted the seed nearly 60 years ago, it was probably hard to imagine that the hospital would grow into the mighty tree it is today, with branches that extend far and wide.

Meeting the health care needs of our community is essential to our not-for-profit mission. That mission also extends to serving those who cannot afford health care and to supporting programs and services for those in financial need.

Local governance, local decisions for local people. Members of Virginia Mason Memorial's Board of Directors are local people who make decisions that are carefully considered to provide the best possible health care for our community.

Our Role As Not-For-Profit

Unlike health care systems owned by for-profit companies that return profit to stockholders, Virginia Mason Memorial is a not-for-profit organization with a charitable purpose. Virginia Mason Memorial was founded in 1950 by a group of local citizens. As a not-for-profit hospital any money remaining after expenses have been paid is reinvested in health care. That money stays in the community to purchase needed medical equipment and support health education and other community health needs.

It's Better For Patients

The community-owned, not-for-profit approach to health care best serves our patients and our communities. For profit hospitals focus mainly on acute care and services that have a "bottom line". Not-for-profit hospitals have a full continuum of services, with many that do not have a positive bottom line.

Our Volunteer Board Of Directors

The volunteer Virginia Mason Memorial Hospital Board of Directors bases all decisions on the needs of the community. Investor-owned, for-profit health systems have a financial incentive to avoid caring for uninsured and underinsured patients. They have a financial incentive to avoid hard-to-serve populations.

Virginia Mason Memorial offers many programs that are costly and generally unprofitable, such as the community cancer registry, diabetes education and various programs for children and families.It's our mission to sustain these much needed services, regardless of how we are reimbursed.

Virginia Mason Memorial's Commitment To The Community

What is Community Benefit?

As a not-for-profit, mission driven healthcare organization, Virginia Mason Memorial, under our tax exemption status, provides certain community benefits which are a direct benefit to our patients and community. Community benefits are programs and activities that are built upon our belief that improving health will transform Yakima. By promoting health and healing as a response to identified community needs, serving vulnerable populations and building partnerships we strengthen Yakima as a vibrant and healthy place to live, work and raise families. It is more than just treating the sick; it is about creating and supporting healthy families-physically, socially, and economically. Virginia Mason Memorial's community benefit include education, charity care, subsidized health services, community health improvement activities and more.

The Community Benefit figures are reported in accordance with the IRS Form 990 Schedule H requirement.

View the most recent community benefit report here »

Assessing The Needs Of The Community

Virginia Mason Memorial opened its doors in 1950 in response to a community need. We believe improving health will transform Yakima and over our history we've committed to meeting the changing needs of our community by reinforcing a legacy of collaboration and partnership that strengthens Yakima. It is more than treating the sick; it is about creating and supporting healthy families-physically, socially and economically.

It is in this spirit of collaboration and dedication to the needs of the Yakima Valley that Virginia Mason Memorial puts forth this inaugural Community Health Needs Assessment (CHNA). Conducting CHNAs and making them available to the public meets our obligations under the Patient Protection and Affordable Care Act (ACA) - Section 501 (r) of the Internal Revenue Code.

The Community Health Needs Assessment is based on the Healthy People 2020 objectives. Released by the U.S. Department of Health and Human Services each decade, Healthy People provides objectives and science-based benchmarks to track and monitor progress towards a society in which all people live long, healthy lives.

Health Needs Assessment Report 2020

Cancer Care Community Needs Assessment

Improving Health Outcomes

This assessment document is a map and through the following four-stage approach we will make progress toward improved health and TRANSFORMING Yakima:

  • Plan: Identify priorities for services and community health improvement processes
  • Partner: Identify those who can work together to best meet community needs
  • Do: Design programs and approaches to improve access to high quality health care services
  • Improve: Improve the health outcomes of Yakima County

As a result of the CHNA, health priorities were selected, and using our four-stage approach Virginia Mason Memorial has developed action plans to address these priorities and to positively influence the health and well-being of the community.

Implementation Plan

The Virginia Mason Implementation Plan is the multi-year action guide to improving the health status of our community and targets the prioritized areas and gaps in health needs that have been identified. During the Community Health Needs Assessment process, themes emerge and are prioritized by community partners and hospital leadership, based on those most significant for our community. These identified priority needs frame Virginia Mason Memorial's community benefit initiatives.

The Virginia Mason Memorial Implementation Plan outlines both internal and community-wide objectives and strategies under each of these priority areas as well as the specific measurements and targets that will be used to evaluate our progress.

2017-2018 Implementation Plan

We would like to hear from you! If you have any comments or questions about our CHNA, Implementation Plan or Community Benefit please contact contact Bertha Lopez, Senior Director of Community Health Planning and Development, at berthalopez@yvmh.org or (509) 249-5266

Learn more about community investment at Virginia Mason Memorial »

COVID-19 News & Announcements

New! June 23: Going Home after Birth during the COVID-19 Pandemic

Learn more »

New! June 23: Volver a casa después de dar a luz durante la pandemia de COVID-19

Aprende Más »

Mask Requirements

To minimize the risk of spreading COVID-19, Virginia Mason Memorial (VMM) would like to remind all patients and visitors that masks are REQUIRED at all VMM facilities, including our clinics.

To conserve supplies, we request that all patients and visitors bring masks to their appointments. A limited number of reusable cloth masks, made by community members, will be available if you need one.

We also strongly encourage all community members to wear masks when in public - this is one of our best tools to prevent the spread of COVID-19.

UPDATED! May 26: New Visitation Policy

As a response to the current community situation with COVID-19, we are suspending most in-person visits to our hospitalized patients. The decision to suspend hospital visits was difficult and made only after careful consideration.
Read More »

Prescription Home Delivery

We now offer home delivery for your prescription medications.

Learn more »

Visitors to Generations OB/GYN

As part of our continuing efforts to focus on patient safety during the COVID-19 pandemic, Generations has changed its visitor policy.

No visitors will be allowed for clinic visits, with the only exceptions being:

1 Visitor will be allowed for the first OB appointment
1 visitor will be allowed at the 20 week anatomy ultrasound

Visitors to the Family Birthplace

Women in the Family Birthplace may have one visitor.

Telehealth: Your questions answered

Learn more about joining one of our providers for a Telehealth visit »

COVID-19 Evaluation Clinic

Our Creekside HealthyNow location is now a COVID-19 evaluation clinic. If you have cough and fever, please schedule your visit at our Creekside Location. Please list your symptoms in the reason for visit so our team is better prepared to assist you.

This location completes an evaluation to determine if you're a candidate for COVID testing. Learn more »

Physician Recruitment:

We have reduced the number of Physician and Provider positions we are recruiting for in the wake of the COVID-19 pandemic. Should you be interested in possible employment with Virginia Mason Memorial, please contact us at physicianrecruitment@yvmh.org. We are actively reviewing our staffing needs and new positions are being approved for posting. We appreciate your interest in us and hope to have the opportunity to consider you for a role with VMM.

Additional Spiritual Resources During COVID-19

Chaplains at Virginia Mason Memorial Hospital provide care for every patient regardless of their personal beliefs or non-beliefs. For support, assistance, prayers, and all other spiritual care requests, please email spiritualcare@yvmh.org or call the spiritual care office: (509) 575-8035


There are times when a direct face to face spiritual care conversation is not the best option (due to distance, a pandemic, patient preference). That's where Tele-Chaplaincy provides another possibility. You can request chaplain support using your personal, or hospital room, phone. Calls are confidential. Chaplains will listen, provide encouragement, offer help and resources, and if desired, offer prayer. If you are part of a faith community a chaplain can help you connect with them.

Virtual Chaplaincy

Without regular visits from family and friends a stay in the hospital can be even more challenging. One of our newest offerings, Virtual Chaplaincy using Zoom, helps make connections. By contacting the Spiritual Care team at the email or phone number above you can request a Zoom meeting. Family and friends throughout the Yakima Valley, from the four corners of the state, from across the country and even internationally, are meeting with patients via Zoom to offer their love and support. Due to the popularity of this option scheduling and frequency may, at times, be limited.

Elective Surgeries

Based on directives from the Centers for Disease Control and Prevention Virginia Mason Memorial is postponing elective surgeries and procedures.

Hospital Lab Services

All out-patient lab services - including newborn screens and bilirubin collections - will now be provided at Memorial Cornerstone Medicine, 4003 Creekside Loop. Hours are 7 a.m. to 6 p.m. Monday through Friday; 8 a.m. to noon, Saturday and Sunday.

Hospital Pharmacy

Beginning Thursday, March 19, the hospital pharmacy is closed to the public for the duration of the pandemic. The public may choose to have those prescriptions transferred to VMM's Pharmacy at Creekside or the pharmacy of their choice.

The Pharmacy at Creekside, 4003 Creekside Loop, is open 8:30 a.m. to 6 p.m. Monday through Friday; and Saturday and Sunday 8 a.m. to 4:30 p.m. and offers walk-in or drive-through options for pickup.

Farmacia Del Hospital

A partir del jueves 19 de marzo, la farmacia del hospital estará cerrada al público mientras dure la pandemia. El público puede escoger si quiere que sus recetas sean transferidas a la otra farmacia de Virginia Mason Memorial, localizada en la clínica Cornerstone o también puede elegir cualquier otra farmacia de su preferencia. La clínica de Cornerstone, está localizada en el 4003 Creekside Loop. En esta farmacia se puede recoger la medicina por la ventana y/o adentro de la clínica.

Horario: Lunes a Viernes de 8:30 a.m. a 6:00 p.m. y sábado y domingo de las 8:00 a.m. a las 4:30 pm