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Patient Satisfaction With Nurse Communication

Memorial Quality Intiatives

The following questions are asked to determine a patient's perception of their nursing care.

During this hospital stay:

  • How often did nurses treat you with courtesy and respect?
  • How often did nurses listen carefully to you?
  • How often did nurses explain things in a way you could understand?

Possible answers are: Always, Usually, Sometimes, Never.

Patient satisfaction with nurse communication

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